If you are feeling unwell, caring for someone, or unsure whether you need medical care, 1800MEDICARE can help you take the next step with confidence.
1800MEDICARE is a free, 24/7 service where anyone in Australia can speak with a registered nurse about a non-emergency health concern. The nurse will ask about your symptoms, listen to your concerns, and provide guidance about the most appropriate care option for your situation.
Depending on your symptoms, this may include advice for safely managing your care at home, seeing a GP or pharmacist, attending a Medicare Urgent Care Clinic, or going to an emergency department. If you call after hours and the nurse recommends that you speak with a GP, they may arrange a 1800MEDICARE GP telehealth consultation.
You can also use the 1800MEDICARE website and app to access trusted health information, check symptoms, find nearby health services, and manage electronic prescriptions.
How to access 1800MEDICARE
- Call 1800 633 422 for free health advice from a registered nurse, 24 hours a day, 7 days a week.
- Visit medicare.gov.au/1800 for online health information and tools.
- Use the 1800MEDICARE app for health information, electronic prescriptions, and other digital features.
Important: 1800MEDICARE is not an emergency service. For life-threatening or urgent emergencies, call Triple Zero 000 immediately.
Need health advice now? Call 1800MEDICARE on 1800 633 422 or visit www.medicare.gov.au/1800.